01
Job type and scope
Separate lighting, power points, switchboard work, EV chargers, faults and other requests so the enquiry starts with the actual job rather than a generic message.
HomeWalk for electricians
Get the electrical job details before you make the trip.
Give customers one guided link to explain the work, show the relevant areas and provide the access details your team needs. You get a clearer starting brief before deciding whether to quote, prepare or attend site.
Before the quote or visit
Collect the details your team actually needs.
HomeWalk guides the customer through the job information, photos and access context you choose. They provide what they know; your team decides what still needs professional verification.
02
Switchboard and existing equipment
Request safe, closed-board photos and details of existing equipment where useful. Customers should never remove covers, touch wiring or carry out electrical work for the walkthrough.
03
Location and access
Collect where the work is needed, building levels, parking or access constraints, and any known distances or obstacles that may affect the job.
Useful context, not customer diagnosis
Get a better brief without asking the customer to be the expert.
The customer can describe the job and share safe observations. Your electrician still verifies the electrical condition, measurements, circuit requirements, compliance and final scope before work is agreed.
01Choose what you needStart with the included workflow, then adapt the questions and photo requests to your own quoting process.
02Send one guided linkYour customer follows the steps on their phone. No HomeWalk account or app is required.
03Review before you travelSee the answers and evidence together, then decide whether you can quote, prepare properly or still need to attend site.
Example questions
A starting point for electrical enquiries.
These are examples, not a script. Your business controls what gets asked and how much information is needed for each job.
QUESTION 01
What electrical work are you looking to have done?
QUESTION 02
Where in the property is the work located?
QUESTION 03
Can you safely take a photo of the closed main switchboard without opening or touching anything?
QUESTION 04
Are there access, parking or timing details we should know before attending?
Common questions
HomeWalk for electricians
Should customers open a switchboard for a photo?
No. HomeWalk should only request photos that can be taken safely with covers closed. Electrical inspection and diagnosis remain the electrician’s job.
Can this help with EV charger enquiries?
Yes. You can collect vehicle, parking, charger-location, switchboard and access context before deciding what needs to be checked on site.
Does HomeWalk replace an electrical inspection?
No. It gives your team better information before the inspection or quote. You decide what still needs to be verified in person.
The information you need when you can’t be there
Get the job details before you make the trip.
Try the workflow first, or start a 14-day trial and adapt it to the way your business quotes work.