01
Project goals and areas
Capture the areas involved and the result the customer is hoping for, such as a low-maintenance garden, entertaining area or improved access.
HomeWalk for Landscapers
Understand the garden project before you price it.
Help customers describe the outdoor areas they want to change and what they want the space to do. A structured walkthrough brings their goals, access notes and photos together for your first review.
A clearer starting brief
What your team can learn before preparing a quote
Choose the questions and photo requests that fit your process. Customers can share what they know; your team reviews the information and decides what to verify.
02
Site context
Ask about slopes, existing paving, drainage concerns, boundaries, access routes and features that should remain.
03
Materials and preferences
Record planting, finish, material or maintenance preferences, along with timing and any known constraints.
Customer observations
Useful context, without asking customers to be the expert.
Customer observations help frame the project but do not establish levels, boundaries, drainage design or quantities. Your landscaper reviews the site and confirms what is practical before quoting.
01Set up your request
Choose the customer questions, project details and safe photo requests relevant to this job.
02Send a private link
Your customer can open the walkthrough on a phone without creating a HomeWalk account or installing an app.
03Review before you quote
Bring the customer's answers and requested evidence together, then decide what needs professional assessment.
Example questions
Example questions for landscaping
These are starting points. Your business controls the questions and can adapt them to the job and the customer.
QUESTION 01
Which areas of the property are part of the project?
QUESTION 02
What would you like to change or achieve in those areas?
QUESTION 03
Are there access limits, slopes or drainage concerns you have noticed?
QUESTION 04
Are there plants, materials or existing features you want to keep?
Common questions
HomeWalk for landscapers
Can customers show the areas they want changed?
Yes. They can describe the work areas and share photos you request.
Does the customer need to know plant or material names?
No. They can describe preferences in everyday language; your team can confirm suitable choices.
Can this replace a site visit?
It can help you prepare for one, but you decide when an on-site assessment is needed.
Make the next quote easier to prepare
Start with a customer walkthrough.
Try HomeWalk on real requests with a 14-day free trial. Your customer can complete a HomeWalk without an account or app.