01
Rooms and surfaces
List the rooms, walls, ceilings, trim, doors or exterior areas the customer wants considered.
HomeWalk for Painting businesses
Scope the painting job before you prepare a quote.
A guided walkthrough helps customers describe the rooms and surfaces they want painted, the condition they can see and the finish they prefer. Your team can review that scope before measuring and pricing.
A clearer starting brief
What your team can learn before preparing a quote
Choose the questions and photo requests that fit your process. Customers can share what they know; your team reviews the information and decides what to verify.
02
Condition and preparation
Ask what the customer has noticed, such as peeling, marks, cracks or previous coatings, without asking them to diagnose the cause.
03
Finish and access
Capture colour or finish preferences, furniture and access notes, occupancy timing and any areas that need special attention.
Customer observations
Useful context, without asking customers to be the expert.
The customer identifies the areas and preferences. Your painter confirms dimensions, surface condition, preparation requirements, products and final scope before pricing.
01Set up your request
Choose the customer questions, project details and safe photo requests relevant to this job.
02Send a private link
Your customer can open the walkthrough on a phone without creating a HomeWalk account or installing an app.
03Review before you quote
Bring the customer's answers and requested evidence together, then decide what needs professional assessment.
Example questions
Example questions for painting
These are starting points. Your business controls the questions and can adapt them to the job and the customer.
QUESTION 01
Which rooms or surfaces should be included?
QUESTION 02
What condition issues have you noticed?
QUESTION 03
Do you have colour, sheen or finish preferences?
QUESTION 04
Will rooms be occupied or furnished while work is carried out?
Common questions
HomeWalk for painting businesses
Can customers upload photos of the rooms?
Yes. Your walkthrough can request photos of the surfaces and areas relevant to the quote.
Does HomeWalk measure the rooms?
No. It gathers customer context; your team confirms measurements and scope.
Can customers describe colour preferences?
Yes. They can share preferred colours or finishes so your team can discuss suitable options.
Make the next quote easier to prepare
Start with a customer walkthrough.
Try HomeWalk on real requests with a 14-day free trial. Your customer can complete a HomeWalk without an account or app.