01
Project areas and goals
List the rooms or parts of the property involved and what the customer hopes to improve or change.
HomeWalk for Renovation businesses
Get the renovation brief before planning the quote.
A renovation request can involve several rooms, decisions and unknowns. HomeWalk gives customers a guided way to explain what they want changed and share the plans, notes or photos your team requests.
A clearer starting brief
What your team can learn before preparing a quote
Choose the questions and photo requests that fit your process. Customers can share what they know; your team reviews the information and decides what to verify.
02
Existing conditions
Ask what is currently there, what is staying and which visible issues or constraints the customer wants to flag.
03
Plans, timing and access
Collect plans or inspiration where available, the customer's timing, occupancy context and access requirements.
Customer observations
Useful context, without asking customers to be the expert.
Customer information is an initial brief, not a measured scope or building assessment. Your renovation team verifies site conditions, dimensions, feasibility and any specialist or approval requirements before committing to a quote.
01Set up your request
Choose the customer questions, project details and safe photo requests relevant to this job.
02Send a private link
Your customer can open the walkthrough on a phone without creating a HomeWalk account or installing an app.
03Review before you quote
Bring the customer's answers and requested evidence together, then decide what needs professional assessment.
Example questions
Example questions for renovations
These are starting points. Your business controls the questions and can adapt them to the job and the customer.
QUESTION 01
Which rooms or areas are included in the renovation?
QUESTION 02
What are you hoping to change, and what should stay?
QUESTION 03
Do you have plans, sketches or reference photos to share?
QUESTION 04
What timing and access constraints should the team know about?
Common questions
HomeWalk for renovation businesses
Can customers upload plans or inspiration images?
Yes. They can share the files or photos requested in the walkthrough.
Does the walkthrough confirm the renovation is feasible?
No. It helps collect the brief; your team assesses feasibility and verifies site details.
Can one request cover several rooms?
Yes. Your team can ask customers to describe each relevant room or work area.
Make the next quote easier to prepare
Start with a customer walkthrough.
Try HomeWalk on real requests with a 14-day free trial. Your customer can complete a HomeWalk without an account or app.